Welcome to SkyPathway (“SkyPathway,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, telephone booking assistance, travel information, and related services.

By accessing or using this website or contacting us for travel assistance, you agree to these Terms. If you do not agree with these Terms, please do not use the website or our services.

1. About Our Services
SkyPathway provides travel-related assistance, including information and assistance relating to:

Domestic flight bookings
International flight bookings
Flight itinerary options
Travel and holiday packages
Customized travel arrangements
Fixed-departure holiday packages
Travel-related information and customer assistance

We may connect customers with airlines, travel providers, booking providers, tour operators, or other third-party service providers.

SkyPathway is not an airline and does not operate aircraft.

2. Eligibility
You must be legally capable of entering into a binding agreement under applicable law to use our services.

If you make a booking or inquiry on behalf of another traveler, you represent that you have permission to provide the required information and act on that person's behalf.

3. Flight Information
Flight schedules, routes, fares, seat availability, baggage allowances, airport information, and travel restrictions may change without notice.

Information presented on our website is provided for general informational purposes and may not represent real-time availability.

Final flight details, pricing, availability, and applicable conditions must be confirmed before completing a booking.

4. Booking Assistance
When you contact us by telephone, our representatives may assist you in searching for and selecting available travel options.

A booking is not considered confirmed solely because you have spoken with a representative or submitted an inquiry.

A booking is confirmed only when the applicable booking or travel provider confirms the reservation and any required payment or documentation has been completed.

5. Prices and Fares
Travel prices and fares can change frequently.

Displayed or quoted prices may be subject to:
Availability
Fare rules
Taxes
Fees
Passenger type
Travel dates
Baggage selections
Seat selections
Airline policies
Currency fluctuations
Other applicable charges

The final price applicable to your booking will be communicated before completion of the transaction where applicable.

We do not guarantee that we will always provide the lowest available price.

6. Payments
Where payment is required, payment may be processed through the applicable airline, travel provider, booking provider, payment processor, or other authorized service provider.

You are responsible for providing accurate payment and passenger information.

A payment may be subject to the terms and conditions of the applicable payment provider or travel supplier.

7. Passenger Information
Customers are responsible for ensuring that all passenger information provided during the booking process is accurate.

This may include:
Full legal name
Date of birth
Passport information
Identification information
Contact details
Travel dates
Destination information

Errors in passenger information may result in additional fees, booking changes, cancellation, or inability to travel.

8. Travel Documents
You are responsible for obtaining and maintaining all documents required for your trip.

Depending on your itinerary, this may include:
Passport
Visa
Transit visa
Government-issued identification
Entry permits
Vaccination or health documentation where applicable
Other immigration or travel documents

SkyPathway does not guarantee that you will be permitted to enter, transit through, or remain in any particular country.

You should verify applicable requirements with the relevant government authorities, embassy, consulate, airline, or other appropriate authority.

9. Cancellations, Changes and Refunds
Flight cancellation, change, refund, rebooking, and credit policies are generally determined by the applicable airline or travel provider.

Some fares may be non-refundable or subject to fees.

Where applicable, we may assist you in understanding or initiating a request for a cancellation, change, or refund, but we do not guarantee that an airline or travel provider will approve such a request.

Any refund will be subject to the applicable fare rules and provider policies.

10. Airline Schedule Changes
Airlines may change or cancel flights for operational, weather, safety, regulatory, or other reasons.

If an airline changes or cancels your flight, the applicable airline or travel provider may determine available alternatives, credits, refunds, or rebooking options.

SkyPathway cannot guarantee that a particular alternative flight will be available.

11. Travel Packages
Travel and holiday packages may contain services provided by independent third parties.

Package components may include flights, hotels, transportation, tours, activities, or other travel services.

The specific terms applicable to each component may vary.

Customers should review the terms, cancellation policies, inclusions, exclusions, and restrictions applicable to their selected package before purchasing.

12. Customized Travel Packages
Customized travel arrangements may be created based on information and preferences provided by the customer.

Availability and pricing are subject to the applicable travel suppliers.

A requested itinerary does not guarantee that every requested service will be available.

13. Fixed-Departure Packages
Fixed-departure packages may include predetermined travel dates and itineraries.

Changes to departure dates, itinerary components, or other package details may be restricted and may incur additional charges.

The terms provided at the time of booking will govern the applicable package.

14. Third-Party Providers
Our website and services may involve third-party providers, including:
Airlines
Hotels
Tour operators
Travel agencies
Reservation platforms
Transportation providers
Payment processors
Technology providers

Third-party providers operate independently and may have their own terms, policies, pricing, cancellation rules, and privacy practices.

We are not responsible for the independent acts, omissions, policies, or performance of third-party providers.

15. Website Content
We make reasonable efforts to keep website information useful and accurate.

However, we do not guarantee that all content is:
Complete
Accurate
Current
Error-free
Continuously available

Travel information may change after publication.

We reserve the right to modify, update, or remove website content at any time.

16. Prohibited Use
You agree not to use the website or services to:
Violate any applicable law
Provide fraudulent or misleading information
Impersonate another person
Attempt unauthorized access to our systems
Introduce malicious software
Interfere with website operation
Scrape or copy website content without authorization
Abuse our telephone or customer service systems
Use our services for fraudulent transactions

We may restrict or terminate access if we reasonably believe these Terms have been violated.

17. Intellectual Property
Unless otherwise stated, website content, including text, graphics, logos, designs, icons, layouts, and other materials, is owned by or licensed to SkyPathway.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

18. Third-Party Links
Our website may contain links to third-party websites.

These links are provided for convenience and informational purposes.

We do not control or guarantee the content, security, availability, pricing, or policies of third-party websites.

Your use of third-party websites is subject to their respective terms and policies.

19. Telephone Communications
When you contact us by telephone, you agree that information provided during the call may be used to respond to your inquiry and provide requested travel assistance.

Where permitted by applicable law, telephone calls may be monitored or recorded for quality assurance, training, security, and recordkeeping.

You are responsible for ensuring that any information you provide during a call is accurate.

20. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We do not warrant that:
The website will always be available
Website information will always be accurate
A particular flight or fare will be available
A particular travel provider will accept a booking
Travel services will meet your individual expectations
Website access will always be uninterrupted or error-free
21. Limitation of Liability

To the maximum extent permitted by applicable law, SkyPathway will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or travel services.

This may include losses resulting from:
Flight delays
Flight cancellations
Missed connections
Schedule changes
Lost or damaged baggage
Airline operational issues
Weather events
Government restrictions
Immigration decisions
Travel disruptions
Third-party provider actions
Incorrect information supplied by a customer

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

22. Force Majeure
We are not responsible for delays, interruptions, or inability to provide services caused by circumstances beyond our reasonable control.

Such circumstances may include:
Severe weather
Natural disasters
Pandemics or public health emergencies
Government actions
War or civil unrest
Strikes
Airport closures
Airline disruptions
Telecommunications failures
Internet outages
Cybersecurity incidents
Other unforeseen events

23. Privacy
Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

24. Changes to These Terms
We may update these Terms from time to time.

Changes become effective when the revised Terms are posted on this website unless otherwise stated.

You are responsible for reviewing the Terms periodically.

Continued use of the website after changes are posted indicates acceptance of the revised Terms.

25. Termination
We may suspend or terminate access to our website or services at any time where permitted by law, including where we reasonably believe that a user has violated these Terms.

Termination does not affect rights or obligations that arose before termination.

26. Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which SkyPathway operates, unless otherwise required by applicable law.

Any dispute will be subject to the jurisdiction of the appropriate courts or dispute-resolution mechanism applicable to the parties.

27. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

28. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement governing your use of our website and services.